As a former COO turned Operations Coach, Jhana Li has worked with well over 100 startup Operators. In June’s webinar, she’ll share the complete hiring funnel her team uses to identify, attract, and close world-class second-in-commands for her clients. When the cost of a mis-hire is 1-3X the annual salary, and the right 2nd-in-command can
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Having hard conversations is necessary, but for some reason we have a tendency to avoid them. Doing this creates additional conflict and turmoil, which damages our relationships with others. During this session, I will challenge you to think about tough talks a little differently by focusing on one specific type of hard conversation, The What Happened.
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Irrational Loyalty is the condition where customers are so bonded to your brand they’d think they were CHEATING on it were they to choose an alternative. Brands that enjoy this condition scale more rapidly and more profitably and spend less on marketing than brands that don’t. In fact, recent customer research conducted by Sol Marketing
