You know the importance of listening to customers. It’s a no-brainer. How else do you ensure good retention and satisfaction levels? But what about your employees? Are you good at listening to them? Do they feel heard? In our experience, CEOs can be great at broadcasting messages and communicating initiatives. But if they’re not actively
By Dominic Monkhouse What does the future hold for your business? Does everything feel different as we emerge from the pandemic? Is the ground shifting beneath your feet with none of the usual navigation points ahead of you? Maybe now is the time to get to grips with why you do what you do. And
You’re an ambitious CEO with your eyes firmly set on the horizon. You know your tech business has considerable potential. And you’re aware of opportunities opening up, right now, for companies that are first out of the blocks. To prosper and grow, you need to get execution right. Yet, so few companies do. That’s because
It takes different skills and a different focus. by Doug J. Chung From the Magazine (March–April 2021) Spotlight Series / How Leaders Can Drive Sales When Satya Nadella became CEO of Microsoft, in 2014, the company relied on a tried-and-true sales model that had helped make it one of the world’s most valuable companies. The amount of money Microsoft charged
By Naina Dhingra, Andrew Samo, Bill Schaninger, and Matt Schrimper If the tumult of 2020 has prompted your organization or leadership team to reconsider people priorities such as employee well-being, resilience, or purpose, then you’re in good company. Your employees are reconsidering you, too. Nearly two-thirds of US-based employees we surveyed said that COVID-19 has caused them
by Debbie Ferguson and Fredrick “Flee” Lee What do an administrative assistant, exercise physiologist, and music composition major have in common? They are all among our top hires for software developer roles. Many stellar engineers have no formal certifications or degrees; some didn’t go to college. We believe that there’s no single “best” route to
TWEET THIS 80% of results will come from just 20% of the action. Are you trying to grow your current business? Would an 80/20 mindset help you to stay focused on your strategic plan and spend less time chasing endless new opportunities? What is the 80/20 Rule and could it actually make 80% of your
By Mike Ozanian, Forbes Staff The pandemic has caused a world of chaos for the sports industry, but billionaire owners are thriving, with the average value of the world’s top teams jumping 9.9%, to $3.4 billion. By most measures, the past year hasn’t been a good one for elite sports. Curtailed seasons. Canceled tournaments. And
If you are a CEO, three of the biggest pain points you face in today’s business world are: Making the best decisions when the answer is not always clear. Maintaining a strong and consistent culture as your business grows. Attracting and retaining the best talent who are a strong culture fit. These areas can lead
By Verne Harnish BE-CI works in a field that provides an essential service most people don’t think much about: building envelope consulting. Its team keeps buildings watertight and energy-efficient. The company, based in Destin, Fla., and founded in 1995 had grown to $3 million in annual revenue with 21 employees by 2014 when CFO Mike Fell,
