• Key Performance Indicators (KPIs) are often siloed measures within organizations, which can limit their effectiveness in providing comprehensive insights. Michael Schrage at MIT has discovered that by employing artificial intelligence (AI), these various KPIs can be interconnected to offer more meaningful insights. This groundbreaking study co-published by MIT and Boston Consulting Group (BCG) builds on […]

  • Competency is not just a buzzword. Competencies are fundamental sources of competitive advantage that show the public what you’re good at and why your business is different. There is no fixed number of competencies, but the more ways you can define and measure your vision and mission — from morale to profitability — the more […]

  • In the evolving narrative of the landscape industry, sustainability has transformed from a mere buzzword to an essential ethos, marking a pivotal shift in how we interact with our environment. As businesses seek innovative ways to blend aesthetic appeal with environmental stewardship, technology emerges as a key enabler of this green revolution. The Rise of […]

  • In today’s dynamic business landscape, the soul of a company lies not in its products or services, but in its culture. “Culture is King” is more than a catchy phrase; it’s a mantra for organizations striving for greatness in an era where the heart and spirit of the workplace drive innovation and success. Ask yourself, […]

  • Customers have changed. Here are 3 ways to get up to speed or get left behind. The way customers think about your business has changed. Loyalty has lost out to low bid and “right now” has replaced getting it right. Customers are less able and willing to spend, they have shifted their priorities, and the […]

  • One of the defining characteristics of the landscape industry is the essential role subcontractors play as a way to provide specialized services we don’t have in-house. Yet despite how important the relationship between landscape contractors and subcontractors are to project outcomes, the relationship remains ad hoc and needs-driven. Not surprisingly, the last few years of […]

  • In the dynamic landscape of today’s business world, the saying “your network is your net worth” has taken on a deeper significance. Networking transcends the mere exchange of business cards at formal events; it’s an essential skill, a crucial survival strategy in the competitive corporate ecosystem. The Evolution of Networking Gone are the days when […]

  • Do you ever find yourself at a crossroads when giving or receiving feedback within your team? If so, you’re not alone. Many leaders, including CEOs I’ve had the privilege to coach, share this challenge. The discomfort in addressing performance issues or the lack of psychological safety for open discussions often hinders team progress. But what […]

  • The best way to attain profitability is to get pricing right. Yet, for all its importance, an effective pricing strategy that maximizes profitability can be an ongoing challenge. In fact, how to price strategically is one of the how-to questions I get asked most often. There are four critical factors to build a good pricing […]

  • GREENVILLE, SC, February 1, 2024 ~ Wilson360, a leading green industry business consulting firm, today announced the launch of Wilson360+, its new digital community and engagement space.   “This marks a new era for us,” said CEO Robert Clinkenbeard. “Wilson360+ is not just a canvas for participation but a game-changer that will enable business owners […]