Every year, we see the same familiar pattern. You kick off January with bold ambitions and laser-focused goals—revenue targets, profit margins, and personal milestones all carefully laid out. Things feel great. Then, the “Spring Rush” hits. The whirlwind of projects, client demands, and daily fires that need extinguishing throws you off course. Before you know
Ten-to-fifteen percent annual growth is not a stretch for most landscape companies. It’s a bit above average, but it can be done if you do one thing exceptionally well — generate high quality referrals by regularly exceeding expectations on quality work and excellent service. I have used and recommended referrals as a growth strategy throughout
Like any industry, collecting feedback is key in the landscape industry, but it’s only the first step; the true impact lies in how that feedback is used. Surveys provide critical insights into your customers’ experiences, shedding light on what’s working, what needs improvement, and where new opportunities exist. However, even the most thorough surveys lose
